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Our social channels are spaces where our Guests can explore and interact with the Vortex Gaming share experiences and discover everything we have to offer.
Our Guests are the heart of Resorts World Birmingham and, as such, we will always look to provide memorable leisure experiences, both within our Resort and online. Our dedicated social team are available Monday-Friday between 9am – 5pm and are here to respond to your all-important queries and questions within 24 hours. Please bear with us outside of these hours as it may take us a little longer.
Across all of our social channels, we aim to build loyal, positive and inspiring communities. Therefore we will not tolerate conversations of the following nature and reserve the right to remove posts if they contain any of the following:
Offensive, abusive or discriminatory language
Any sexually explicit material or material containing nudity
Violations of Genting UK copyright or intellectual property rights
Spam, files or links containing harmful viruses
Posts of a commercial nature or promoting events deemed inappropriate by the Resorts World Birmingham team
We may need to change these rules from time to time. Thank you for your understanding on this. If ever you come across something on our social channels that you feel conflicts with our Community Rules, please feel free to send us a direct message and our team will investigate this further for you.
Now we’ve taken you through the serious stuff, let’s continue the fun!
VORTEX GAMING WEEKLY TOURNAMENTS TERMS AND CONDITIONS
Vortex Gaming is hosting a weekly tournament on the selected games below for the next six weeks!
Week 1 – Skeeball Week 4 – Dance Stage
Week 2 – Basketball Week 5 – Down the Clown
Week 3 – Bean Bag Toss Week 6 – Mariokart
From Monday to Friday (12pm-6pm) each week, the scores of the selected game shall be recorded when played under the supervision of Vortex Gaming Staff.
The person(s) who achieves the highest score on the selected game at the end of each week will receive £10 free play to use in Vortex Gaming or Pixel by Vortex.
The person(s) who achieves the second highest score on the selected game at the end of each week shall receive a free milkshake.
All participants must hold a registered Vortex Gaming Card and must contact a member of staff in advance of playing the particular game.
Any scores from a paid play of the selected game will not count towards the tournament.
All entries and redemption are subject to the following terms and conditions – please read the following
The Promoter of this event is:
Genting Solihull Limited (t/a “Vortex Gaming” and “Pixel by Vortex”) a company registered in England (Company Number 06601106) whose registered office is located at Genting Club Star City, Watson Road, Birmingham, B7 5SA.
Entry and Conditions of Entry
1. Participants are deemed to have accepted and agreed to be bound by these terms and conditions upon entry.
2. Entry is open to all UK residents of all ages (if under the age of 12 parental consent is required), except: (i) employees of the Promoter, their affiliate companies and their agencies; and (ii) anyone professionally connected with the promotion.
Entry is free, no purchase is necessary.
Participants must hold a Vortex Gaming Card that has been registered to be able to enter. Registration of Vortex Gaming Cards is free and can be completed by Vortex staff members or at self-service kiosks in Pixel or Vortex.
In order to enter, participants must contact a member of Vortex staff in advance of playing the particular game. The member of staff will record their name, card number, credit the allocated machine for them to participate in the Tournament challenge and record the score after the participant has completed their entry. The current top scorers’ names will appear of the Vortex Leader board which will be located in Vortex.
No entries from ‘paid play’ will count towards the tournament.
Weekly tournaments will run for 6 weeks beginning on Monday 6th November 2017 and ending on Friday 15th December 2017.
Tournament entry will be open from Monday to Friday between 12pm to 6pm, . The winners will be the person(s) who hold the highest score on the leader board at 6pm on the respective Fridays.
By entering, winning participants agree to take part in reasonable publicity for the Promoter and agree that their names will be posted on www.resortsworldbirmingham.co.uk and/or www.VortexBirmingham.com, along with the Promoter’s social media platforms such as Facebook and Twitter.
Only one entry per individual per day is permitted.
The Promoter reserves the right to: (i) refuse to accept any entry; (ii) void any entries (and any prize if necessary) in the event of entrant misconduct, fraud, or breach of these terms; or (iii) amend, alter or terminate this promotion or any specific entries in the event of circumstances beyond its reasonable control.
The Promoter accepts no responsibility or liability for any liability or responsibility otherwise arising from this promotion.
by entering you confirm that the Promoter may contact you as necessary if you win;
Selection of winner
At the conclusion of the weekly Tournament, the top two scores on the leader board for the respective weekly tournament will be confirmed as the winners. Winners’ details will be uploaded to the Vortex Gaming website[DR1] .
The winner will be the participants who achieved the highest score in the respective weekly Tournament.
The runner up will be the participant who achieved the second highest score in the respective weekly Tournament.
The winner will win £10 of free plays which will be added to their Vortex Gaming card. In the event of multiple winners with the same high score each winner will receive £5 of free plays.
The runner up will win a free milkshake to be claimed in Vortex. In the event of multiple runners up each runner up will receive a free milkshake.
The winner(s) and runner(s) up will be contacted by email by no later than 1st January 2018. If a contacted participant does not respond within 24 hours of the initial email a further
email will be sent. If the contacted participant does not respond following two attempts at contact within 48 hours, the Promoter reserves the right to void
the result and nominate alternative winner(s) or runner(s) up.
The Promoter’s decision on any dispute or query will be final.
Prize terms and conditions
Free play prizes will be loaded onto each winner’s Vortex Gaming Card. This can either take place in person at Vortex on or before the 5th January 2018 or can take place remotely with the winner’s consent.
The free milkshake for the runner up can be redeemed by either showing the confirmation email from Vortex or providing a form a ID.
Free play prizes will expire within two years of issue.
Prizes are not redeemable for cash, nor transferrable.
The Promoter reserves the right to change or substitute a prize if it reasonably deems it necessary.
The Promoter accepts no responsibility or liability for any costs associated with a prize (e.g. transport, meals, insurance or other incidentals).
Governing Law and Jurisdiction
This promotion and any dispute in connection with it shall be governed by the laws of England and the courts of England shall have exclusive jurisdiction in relation to any disputes.
Free £5 Vortex Gaming Card Promotion
Complete a flyer and hand it to a member of staff in order to receive a free £5 Vortex Gaming Card.
Participants receiving a free £5 Vortex Gaming Card agree to the following terms and conditions – please read the following carefully.
The Promoter is:
Genting Solihull Limited (t/a
“Vortex Gaming” and “Pixel by Vortex”) a company registered in England (Company
Number 06601106) whose registered office is located at Genting Club Star City,
Watson Road, Birmingham, B7 5SA.
Terms and Conditions
1. Participants are deemed to have accepted and agreed to be bound by these terms and conditions upon receiving the free £5 Vortex Gaming Card.
2. Entry is open to all UK residents of all ages (if under the age of 12 parental consent is required).
3. Entry is free, no purchase is necessary.
4. In order to enter, participants must complete the Vortex Gaming promotional flyer that will be handed out by members of staff and return it.[DW1] Participants will then be handed a validated card which can be exchanged at the counter at either Vortex Gaming or Pixel by Vortex for a free £5 Vortex Gaming Card.
5. Entry will be open between 23 October 2017 and 31 December 2018.
6. A maximum of two free £5 Vortex Gaming Cards will be permitted. The issue of a second card will be at the Promoter’s discretion, this being informed by the number of members of a party.
7. The Promoter reserves the right to: (i) refuse to accept any entry; (ii) void any entries (and any Gaming Card if necessary) in the event of entrant misconduct, fraud, or breach of these terms; or (iii) amend, alter or terminate this promotion or any specific entries in the event of circumstances beyond its reasonable control.
8. The Promoter accepts no responsibility or liability for any claims arising from this promotion.
9. Your Data:
9.1 by registering you may confirm that the Promoter may send you offers which it thinks might be of interest to you. You may, however, opt-out of the receipt of free marketing communications from the Promoter at any time;
Free £5 Vortex Gaming card
1. All free £5 Vortex Gaming Cards must be redeemed by 3rd November 2018.
Governing Law and Jurisdiction
1. This promotion and any dispute in connection with it shall be governed by the laws of England and the courts of England shall have exclusive jurisdiction in relation to any disputes.
Vortex Terms and Conditions
Resorts World Birmingham Vortex Gaming promotion #Vortex Gaming (30th November – ongoing)
The competition will open on Thursday 30th November. The competition may be promoted within Vortex Gaming and the Vortex Gaming and Resorts World Birmingham social media channels and websites.
The competition will close at midnight on the last day of each month with a monthly winner chosen from all eligible entries. The winner(s) will be notified via social media and must claim their prize by responding to the comment within 48 hours or the prize will be forfeited and a new winner picked.
Entrants are required to enter the Giveaway by sharing their pictures on Facebook, Twitter or Instagram using #VortexGaming. All entrants who shared a picture using the hashtag on Facebook, Twitter or Instagram will be eligible.
The prize for the selected winner for the Competition is:
1 £25 Vortex Gaming Card to be used within Vortex Gaming or Pixel by Vortex
The Promoter reserves the right to withdraw or amend the promotion as necessary due to circumstances outside its reasonable control. The Promoter’s decision on all matters is final and no correspondence will be entered into. In the event of unforeseen circumstances the Promoter reserves the right to offer an alternative prize of equal or greater value. No cash alternative.
Any other expenses, such as travel costs, that are incurred by the winners will be the responsibility of the
The Promoter accepts no responsibility or liability to you for: Technical issues, or other problems encountered with voting or entry, including but not limited to non-availability of any network or interface, cancellation of entries, late entries, or cancellation or substitution of prizes
This competition is in no way affiliated with or endorsed by Facebook, Twitter or Instagram